How we work
Malina Visa is a visa agency in Jimbaran (legal entity PT. SOLUSI VISA MUDAH PRIMA). We handle visas, KITAS and company registration in Indonesia end-to-end: you send documents via WhatsApp or Telegram, we deliver the ready result by e-mail. Most visas are processed fully online — no office visit needed; you come in person only where immigration requires biometrics, and we book that appointment for you.
Messengers are the fastest way to reach us — write, describe your situation in your own words, and we will suggest the right status, price and timeline. The consultation is free. We work with clients worldwide: Bali time (UTC+8).
WhatsApp and Telegram are the fastest — we usually reply within the hour. The office is in Jimbaran: visits by appointment, help on the spot.
What to write for the fastest reply
To get a solution rather than a list of follow-up questions, include four things in your first message: which visa or status you hold now and until what date; how long your passport is valid; who is travelling with you (family, children); and the plan — holiday, wintering, remote work or business. Still choosing a status — see the visa selection guide, and we will confirm the right option for your case.
FAQ
Do I need to visit the office?
No — most visas are processed fully online via messengers. An in-person visit is only needed for immigration biometrics, and we book that slot for you.
Is the consultation paid?
No, the first consultation is free: describe your situation and we will propose a status, price and timeline.
Which languages do you reply in?
Russian and English — both in messengers and by email.