This policy explains what data the Malina Visa website ("we", "the site") collects, how it is used, and what rights visitors have. By using the site you agree to these terms.
What we collect
Automatically, via the Yandex.Metrica analytics service: anonymised technical data — IP address, device and browser type, referral source, pages viewed, on-page actions (including Webvisor session recordings) and cookies.
Data you send us yourself when contacting us via WhatsApp, Telegram or email: your name, contact details and the information needed to advise you on visa and business services.
The site contains no forms and collects no payment data.
How the data is used
Traffic analytics and site improvement: understanding which pages help and where visitors struggle.
Responding to enquiries and delivering the services you request.
We do not sell or share data with third parties, except for the services that keep the site running (below) and cases required by law.
Cookies and Yandex.Metrica
Cookies are small files the site stores in your browser so analytics can work. Metrica uses them to distinguish visitors and analyse behaviour; the data is processed by the Yandex.Metrica service under its terms.
You can disable cookies in your browser settings or use the Yandex.Metrica opt-out tool — the site will keep working.
Storage and protection
Analytics data is stored by Yandex.Metrica under its own policies. Messenger and email correspondence is kept only as long as needed to provide the service and meet legal requirements.
We take reasonable organisational measures to keep your data away from third parties.
Your rights
You may ask what data we hold about you, request corrections or deletion, and withdraw consent — write to the address below. Requests are handled within a reasonable time.
Contact and changes
Questions about this policy: visaprimabali@gmail.com; address: Kuta, Badung Regency, Bali, Indonesia.
We may update this policy; the current version is always published on this page.
Last updated: August 2026.